Terms of Service

By creating an account or using the AgenixSocial platform ("Service"), you agree to these Terms of Service. If you do not agree, do not use the Service.

These terms apply to all users — individual brand operators, agency users, and any person accessing the platform under a shared workspace.

AgenixSocial is an AI content operating system for D2C and marketplace brands. The Service enables users to build brand context (Brand DNA), generate product images, UGC-style videos, marketplace listing assets, Amazon A+ content, and campaigns using AI models.

The Service is provided on a credit-based, pay-as-you-go model. Credits are consumed on each generation. The current credit pricing is available inside the platform and on the Pricing page.

You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately at support@agenixhub.com if you become aware of unauthorized access to your account.

You must provide accurate information when creating your account and keep it updated. You may not impersonate another person or entity.

One account may be used by one person or brand entity. Sharing login credentials across multiple organizations is not permitted without a multi-seat arrangement.

Credits are purchased in advance and consumed when you run AI generations. Credits are non-refundable except where required by law.

If a generation fails due to a platform error on our side, the credits consumed in that generation will be returned to your balance.

We reserve the right to update credit pricing with at least 14 days notice to registered users. Existing purchased credits will remain valid and are not affected by pricing changes.

Your input data. Brand DNA, product images, storefront data, and other materials you upload remain your property. You grant us a limited license to process them as needed to operate the Service.

Generated outputs. Subject to the restrictions in Section 6, you own the AI-generated content produced using your prompts and brand context. This ownership is contingent on your continued compliance with these terms.

Platform content. The AgenixSocial platform itself — including its UI, code, models, workflows, and documentation — remains the intellectual property of AgenixHub Technologies and its licensors.

You may not use the Service to generate content that: (a) violates applicable law; (b) infringes the intellectual property rights of third parties; (c) is deceptive, defamatory, or harmful; (d) impersonates real individuals without consent; or (e) violates the acceptable use policies of any platform you publish to.

You may not use the Service to reverse-engineer, extract, or replicate the underlying AI models or workflows.

You may not resell, sublicense, or white-label access to the Service without a written reseller agreement from AgenixHub.

We reserve the right to suspend or terminate access for accounts that violate these provisions without prior notice.

When you connect Instagram, Facebook, or Threads, you are authorizing AgenixSocial to act on your behalf under the OAuth scope you grant. We do not use this access for purposes beyond what is required to operate the connected feature.

You remain responsible for your activity on connected platforms and for compliance with their respective terms of service. AgenixSocial is not liable for content published through your connected accounts.

The Service is provided "as is" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that generated content will be accurate, complete, or suitable for any specific purpose.

AI-generated content may occasionally produce unexpected outputs. You are responsible for reviewing all content before publishing it.

To the maximum extent permitted by applicable law, AgenixHub Technologies shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Service.

Our total aggregate liability for any claims arising out of or relating to the Service shall not exceed the total credits or fees paid by you in the 12 months preceding the claim.

You may close your account at any time by contacting support@agenixhub.com. Unused credits are non-refundable on voluntary closure.

We may suspend or terminate your account at our discretion for material breach of these terms, fraudulent activity, or non-payment, with notice where reasonably practical.

Upon termination, your right to use the Service ceases. Provisions of these terms that by their nature should survive termination will do so, including Sections 5, 6, 8, 9, and 11.

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws in your jurisdiction provide otherwise.

We may update these terms at any time. Material changes will be communicated by email at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated terms.

Questions about these terms: legal@agenixhub.com

AgenixHub Technologies · Registered in England & Wales